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Band-in-a-Box VST and Pro Tools/AAX DAW Plugin (Windows)
Joined: May 2009
Posts: 867
PG Music Staff
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PG Music Staff
Joined: May 2009
Posts: 867
Hi everyone,

The following are some basic troubleshooting steps to try if you are unable to hear demos or generated tracks from within the Band-in-a-Box VST DAW Plugin - regardless of the DAW you are working in.

*Please try the following with all programs closed.

Step 1: Please install the latest Band-in-a-Box build update from the support page HERE .
Our developers are always busy working on bug fixes and functional improvements - be sure to check back regularly for updates!

Step 2: Open Band-in-a-Box, go into your Style Picker and click "rebuild - fast rebuild". Once completed, please close Band-in-a-Box.

Step 3: Open your DAW and load the Band-in-a-Box VST DAW Plugin to an empty track. Within the plugin, go to File | Preferences and make sure your folders are all set correctly. The default folders are suggested there - but if you have Band-in-a-Box installed to a different location, you'll need to make adjustments.

Step 4: Click "Select" then "Select a Style" to launch your Style Picker Dialog. Select a style and press the green Play Demo button. If you hear it play back, great! Click OK to add the style to your song and then generate your tracks. Press play and see if you can hear the new arrangement.

If the issue of demos or generated tracks not being heard with the Band-in-a-Box VST DAW Plugin persists...

Step 4: Troubleshoot audio

When you open a dialog like the Band-in-a-Box DAW Plugin StylePicker within a DAW, you are actually opening an invisible version of Band-in-a-Box (bbw4.exe). If using ASIO drivers for an external sound card or audio interface, this can cause issues because that device is set to give exclusive control of audio sounds to only one program at a time.

If you need to use those ASIO drivers exclusively, you'll have to find a setting either in your DAW or in your Computer's Playback device settings to prevent exclusive control of audio sounds or use a different audio driver.

A good place to start would be in your Windows Playback Devices "Advanced" settings. The "Allow applications to take exclusive control of this device" and "Give exclusive mode applications priority" options should be unchecked.

If you have tried all the above steps and still can't hear playback from within the Band-in-a-Box VST DAW Plugin, please email us at support@pgmusic.com for further assistance.

Last edited by Catherine; 01/30/23 06:34 AM.

Alyssa - PG Music
Band-in-a-Box VST and Pro Tools/AAX DAW Plugin (Windows)
Joined: Aug 2011
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There has been at least one instance where a forum user posted a report of a Band-in-a-Box plugin crashing because one or more of the plugin file location windows was blank instead of containing the default file location.

That was several updates ago and that was the only failure of its kind reported in the forum that I am aware of. The issue was resolved once the forum user filled in the file location.

You can verify the file locations by selecting "File" > "Preferences". If your file locations do not match the defaults click in a window type the correct path or press "Select" to open a file explorer window and navigate to the correct location.

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Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK
DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8
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Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD
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Band-in-a-Box VST and Pro Tools/AAX DAW Plugin (Windows)
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I've had the same problem. The solution for me was to set the Windows Audio driver to the same sample rate as my DAW (Studio One.) Now they're both at 4100kHz and I can hear everthing. Another issue may be that you need to close other programs when opening BIAB to prevent conflicts.

Band-in-a-Box VST and Pro Tools/AAX DAW Plugin (Windows)
Joined: Dec 2016
Posts: 47
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I have tried all the above to get the plugin to work but this has not made any difference. It appears that every time we have a major upgrade there are new issues with the vst plugin. Last year were numerous crashes issues which were not really resolved until very much near the end of the year. The I/O issue has never happened in last upgrades!… so… what has changed in this upgrade this time to cause this problem? How long will it be before we can get a fix. Please. I want to get back to my favourite DAW plugin.

My setup:- AMD Ryzen 7 5800 8 core Processor
16 GB ran
Focusrite 2i2(3rdgen)
Nectar Impact LX88 keyboard

Running Windows 11 Home edition
Software:- FL Studio 21. Band In A Box Ultra pack 2023. Using the very latest update (3rd of March.

Last edited by Robert1752; 03/12/23 10:22 PM.
Band-in-a-Box VST and Pro Tools/AAX DAW Plugin (Windows)
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I think I have found the problem which is causing the I/O issue in FL studio.

in the Vst. DAW Settings.

1. go to Preferences
2. go to DAW settings
3. select the last item "Send MIDI Data to Embedded Synth" and
select "enable".(This should really be the default. Me think!...)
4. select OK
this should fix the I/O issue.

I cannot say if this will work with other DAWs but, no harm giving it a try.

Last edited by Robert1752; 03/13/23 02:46 AM.
Band-in-a-Box VST and Pro Tools/AAX DAW Plugin (Windows)
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Robert, Good detective work. As far as default that is only true of those using embedded synth. For those using things like kontact or any other software or hardware solution they would find that to be a problem. Still I wonder what the ratio of embedded or not embedded is. Glad you got it fixed. Maybe post a thread asking who uses embedded vs non embedded and see how that comes out. It could give PGM some food for thought.


Lenovo Win 10 16 gig ram, Mac mini with 16 gig of ram, BiaB 2022, Realband, Harrison Mixbus 32c version 9.1324, Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app, Komplete 49 key controller.
Band-in-a-Box VST and Pro Tools/AAX DAW Plugin (Windows)
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Rob Helms. Since the plugin is being used in a DAW already, Surely using third party software would not be loaded in the BAIB plugin. this will be done within the DAW itself. You may be able to drag a MIDI version of a real track into your DAW, and then use Kontakt or other 3rd party software to play the MIDI data. There is also the fact that Kontact and various others can be used in the main BAIB program with no problems.
My only wish is to be able to use Yamaha's Vocaloid software as a vst in the main BAIB program. AS of now this is not yet available. now that would be just perfect.

Last edited by Robert1752; 03/26/23 08:09 AM.
Band-in-a-Box VST and Pro Tools/AAX DAW Plugin (Windows)
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Robert I get you on the plugin. As far VOCALOID and it not working, do you use Real Band at all? I wonder it is works there? That may be a way to test it with BiaB files until that changes. Since RB opens BiaB files without the need for the plugin it may be a useful tool. A great way to create before moving on to another DAW. Who knows it may become your go to, or at least a big part of your process.

Last edited by Rob Helms; 03/27/23 02:58 AM.

Lenovo Win 10 16 gig ram, Mac mini with 16 gig of ram, BiaB 2022, Realband, Harrison Mixbus 32c version 9.1324, Melodyne 5 editor, Presonus Audiobox 1818VSL, Presonus control app, Komplete 49 key controller.
Band-in-a-Box VST and Pro Tools/AAX DAW Plugin (Windows)
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Rob Helms, To be honest I have dabbled with Real Band in the past, and realised this could be a great part of the BAIB package. But as with all other software, I find it a little complex, I would much rather use BAIB/FL Studio/ Vocaloid as my setup for now. As I find it comfortable working with them as a whole set up, as well as stand alone packages. I am not dismissing Real Band at all. It is just that I cannot afford the time to figure out how it would fit in to my workflow at the minute.:-)


Last edited by Robert1752; 03/27/23 03:15 PM.
Band-in-a-Box VST and Pro Tools/AAX DAW Plugin (Windows)
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Worked for me in Cubase Pro 12…….Thanks it’s been a frustrating journey.

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